When an Organization Stops Listening: Case + Field Guide on Organizational Listening
When organizational listening breaks down, trust and participation fade. Here’s how boards can rebuild systems that keep them connected and effective.
When organizational listening breaks down, trust and participation fade. Here’s how boards can rebuild systems that keep them connected and effective.
These posts are drawn from real nonprofit and corporate situations I’ve encountered. Details are generalized to respect confidentiality, but the lessons reflect challenges that boards and leadership teams face every day.